SILENT KNIGHT 4821 Instrukcja Instalacji Strona 153
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150968 8-1
Section 8
Troubleshootin
g
The Model 4821/4820 has been designed to prevent many common installation errors. Error
messages that display on the touchpad LCD or download software screens help identify the
location of the problem.
8.1 Error Messages
Table 8-1 below describes system error messages that could display on the LCD and, when
applicable, suggests solutions.
Table 8-1: System Error Message:
Message Possible Cause / What to Do
4815 Trouble System is not communicating with a 4815. Check SBUS connection.
4824 Trouble System is not communicating with a 4824. Check SBUS connection.
4825 Trouble System is not communicating with a 4825. Check SBUS connection.
4880 Trouble System is not communicating with a 4880. Check SBUS connection.
Account Trouble A reporting account selected as Must Report was unable to report to.
Auxiliary Power Trouble Voltage on +12V (auxiliary power) terminal is lower than 12VDC.
Battery Trouble Battery voltage is less than 10.2 VDC.
Check battery voltage. When disconnected from the system, voltage
should be greater than 12 VDC.
Remove battery and measure charging voltage across battery leads.
Should measure greater than 13 VDC. (Range is 10.0 to 13.8.)
Dialer Failed Dialer was not able to communicate within the specified number of
attempts.
Flash Checksum Error Model 4821/4820 self-diagnostics has encountered a system problem.
System flash memory options may have become corrupted. Attempt to
download the panel (or download again if you have just performed a
download).
Keybus Trouble SBUS communication problem. Message displays if touchpads have
power and ground connection, but data lines are reversed or missing.
No AC Power Two possible causes for this message:
1. AC is less than 102V. Check outlet.
2. Transformer may be bad. Measure secondary output for
17-20 VAC.
Phone Line 1 or 2 Trouble Check phone line for voltage greater than 6 VDC.
Printer Offline Check printer connection to 4824.
Check power to the printer.
- Contents 1
- Section 3 2
- Section 4 2
- Section 5 4
- Section 6 5
- Troubleshooting 6
- Section 1 7
- Introduction 7
- 1.1.1 Compatible Modules 8
- 1-4 150961 10
- 1.2 How to Use this Manual 11
- 1.4 Agency Requirements 12
- 1.4.3 UL Requirements 13
- 1.4.3.2 Grade A Mercantile 14
- 1.4.3.4 Access Control UL-294 15
- 1-10 150961 16
- Section 2 17
- Quick Start 17
- 2-2 150962 18
- 2.2 Sending Data to the Panel 19
- 2.4 Installation Records 20
- 2.4.1.1 Zone Record 22
- 4815 Expander Loop2 25
- 2-10 150962 26
- 3-2 150963 28
- 150963 3-3 29
- 3-4 150963 30
- 3.2.2 Mounting 31
- 3-6 150963 32
- 150963 3-7 33
- 3-8 150963 34
- 150963 3-9 35
- 3.4 Access Control Operation 36
- 3.4.2 End-User Operation 37
- 3.4.4 Viewing Door Status 38
- 3.4.5 Anti-Passback Feature 39
- 3-14 150963 40
- 150963 3-15 41
- 3-16 150963 42
- 150963 3-17 43
- 3-18 150963 44
- 4.3 Board Layout 46
- 150964 4-3 47
- 4.5 Power Limiting Circuits 48
- 4.6 Power Switch 49
- 4.8 Wire Routing 50
- 4.9 Current Draw Worksheets 51
- 4-8 150964 52
- 150964 4-9 53
- 4-10 150964 54
- 150964 4-11 55
- 4.10 AC Power Transformer 56
- 150964 4-13 57
- 4-14 150964 58
- 4.13 SBUS 59
- 4-16 150964 60
- Max. Distance = 500V 61
- 4.14 Touchpad Installation 62
- 4.14.3 Wiring Touchpads 63
- 4.15 Zone Installation 64
- 4.15.3 Zone Configuration 65
- 4-22 150964 66
- 150964 4-23 67
- 4-24 150964 68
- 150964 4-25 69
- 4.16.1.1 Smoke Reset Cycle 70
- 150964 4-27 71
- 4.17 Speaker Wiring 72
- 4.18 Bell Wiring 73
- 4.18.2 Commercial Bell Wiring 74
- 4.19 4884 Bell Module wiring 75
- 4-32 150964 76
- 150964 4-33 77
- 4.21 Built-in Relay 78
- 4.22 DACT Compliant Wiring 79
- Alarm Relay Trouble Relay 80
- 150964 4-37 81
- 4-38 150964 82
- 5-2 150965 84
- 5.2 Touchpad Models 86
- 6LOHQW.QL 87
- 5.3.2 Normal Display Messages 88
- 5.3.3 System Status Messages 88
- 5.4 Touchpad Buttons 89
- 5-8 150965 90
- 5.6 Interactive Menu Overview 91
- 5.7 System Operation Summary 92
- 5-12 150965 94
- 5-14 150965 96
- 5.9 System Test Descriptions 98
- 5-18 150965 100
- System Operation 101
- 5-20 150965 102
- MUTE-Exit Menu 103
- [Installer’s Code] 104
- 6.2.2.1 1-Install Device 105
- 6.2.2.2 2-Edit System Options 105
- 6.2.2.3 3-Edit Partition 106
- 6.2.2.4 4-Edit Ph. Lines 106
- 6.2.2.5 5-Reprt Accounts 107
- 6.2.2.6 6-Print Accounts 107
- 6.2.2.7 7-Edit Profiles 108
- Programming 109
- 6-8 150966 110
- 6.2.2.9 8-Edit Schedules 111
- 6.2.2.10 9-Delete Options 112
- 6.3 Programmable Options 113
- 6-12 150966 114
- 6.3.1.2 Dialer Screen 116
- 6.3.1.3 Devices Screen 117
- 6-16 150966 118
- 6-18 150966 120
- 6-20 150966 122
- 6-22 150966 124
- 6.3.2.3 Zones Screen 125
- 6-24 150966 126
- 6-26 150966 128
- 6-28 150966 130
- 6.3.2.5 Areas Screen 132
- 6.3.3 Time Schedules Screen 133
- 6.3.4 Universal Schedules 134
- 6.3.5 User Profiles Screen 135
- 6.3.6 Users Screen 136
- Section 7 137
- Reportin 137
- 7.2 SIA Event Codes 138
- Reporting 139
- 7-4 150967 140
- 3 = Restore event 142
- 7-8 150967 144
- Open-Close 146
- 7-12 150967 148
- Alarm Restore 149
- Alarm Rese 149
- Door Access 149
- Exception OPCL 150
- Trouble OPCL 150
- Door Access Denied 151
- Door Exit 151
- Door Left Open 151
- 7-16 150967 152
- Section 8 153
- Troubleshootin 153
- 8-2 150968 154
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